Data Deletion and Retention Policy
Introduction
At Plenitud Protección LLC, we prioritize the privacy and security of our customers’ data. This document outlines our data deletion and retention policy, ensuring compliance with applicable data privacy laws. Our policy applies to all user data residing on our website servers, corporate platform, and payment processors.
Data Storage Locations
The main assets where user data resides include:
- Website Servers: Hosted on Google Cloud Platform (GCP).
- Corporate Platform: Manages our sales force and their sales, hosted on GCP.
- Payment Processors: Secure payment processors handle transactions and store related data.
Data Collection and Usage
We collect only the personal data necessary for the specific purposes outlined below:
- Account Information: User account details, email addresses, and status.
- Transaction Data: Purchases and payments information.
- Contact Information: Names, addresses, and phone numbers.
- Usage Data: User activity and interaction data on our platforms.
- Support Data: Communication data for customer support interactions.
Data Deletion Policy
We are committed to protecting our users’ personal data. When data is no longer required, it is securely deleted in accordance with our data deletion procedures:
- Identification: Identifying data that is no longer needed.
- Notification: Informing users about the impending deletion of their data if required.
- Deletion: Securely deleting data to ensure it cannot be recovered.
- Verification: Verifying the deletion process to ensure completeness and compliance.
Data Retention Policy
Our data retention policy ensures that data is retained only as long as necessary for the purposes for which it was collected. Retention periods for different types of data include:
- User Account Information: Retained for the duration of the user’s account being active and up to one year after account closure.
- Transaction Data: Retained for seven years to comply with legal and financial regulations.
- Support and Communication Data: Retained for two years to assist with customer support and service improvement.
User Rights and Control
We respect users’ rights to access, correct, transfer, restrict the processing of, and delete their personal data. Users can exercise their privacy rights by contacting our support team. Requests will be processed in compliance with applicable laws and internal policies.
Compliance with Data Privacy Laws
Plenitud Protección LLC complies with all applicable data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Our data deletion and retention practices meet the required legal standards to protect user privacy.
Data Sharing and Protection
We do not sell or share personal data with third parties for their own marketing purposes. Data is shared only with service providers acting on our behalf under strict contractual agreements ensuring data protection.
Security Measures
We employ administrative, technical, and physical safeguards to protect personal data, continuously improving these measures to address emerging threats and vulnerabilities.
Children’s Data
We recognize the importance of protecting children’s data and adhere to additional privacy safeguards for users under the age of 13 or the equivalent age specified by law in your jurisdiction.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and ensure security. Users can manage cookie preferences through their browser settings.
International Data Transfers
We comply with laws on international data transfers, ensuring your data is protected regardless of where it is processed. Personal data may be transferred to and processed by our affiliates and service providers worldwide.
Contact Information
For any questions or concerns regarding our data deletion and retention policy, please contact our customer support team:
- Address: 00 N Federal Hwy, Suite 203, Hallandale Beach, FL 33009
- Customer Support Number: +1 (855) 275-2577
- Support Email: support@assureforlife.com